Hotel Des Alpes, Lucerne

Staying at this hotel was a delightful experience with a mix of positives and negatives. The rooms were larger than expected for Europe, very clean, and nicely decorated, but there was a weird smell lingering. The service was fantastic, with special attention to our needs like packing a breakfast box for our early train ride, but the hotel entrance was a bit hidden away. The location is superb, just steps away from the river with a beautiful view of the Alps, but it may be challenging to navigate with a stroller or wheelchair. The dining experience, despite understandable restrictions, offered tasty options but could have been more varied. Overall, a pleasant stay with its ups and downs.

The hotel is a bit dated and tiny, but comfortable, perfect for those wanting to be close to the train station and surrounded by many shops, restaurants, and bars. The rooms, although small, offer a peaceful night's sleep with good windows overlooking the water. Service is nice and helpful, offering amenities like dry cleaning, laundry, welcome drink, and tours assistance. The location is excellent for exploring the Old Town and accessing various attractions in Switzerland. The dining experience is only fair without hot food but comes with a nice touch of outdoor seating by the river. Overall, a great choice for those prioritizing convenience and a vibrant neighborhood.

The hotel offered comfortable rooms, equipped with helpful fans for a good night's sleep, despite some noise from the street. The service was attentive and friendly, providing valuable local recommendations and assistance with various needs. The location was ideal, allowing easy access to transportation and key attractions. The dining options were varied, although lacking in hot meal choices. Facilities were adequate for a pleasant stay with value for money.

I had a lovely stay at the hotel. The rooms were basic but had two small balconies which were perfect for enjoying the unseasonably warm October weather in Switzerland. The service was outstanding, especially thanks to Simon who provided a great room and helpful tips about the city. The location was ideal for exploring the Old town with its beautiful squares and Guild Halls. The dining experience was above average, with a nice Swiss breakfast included, although an additional egg item would have been appreciated.

I had a lovely balcony overlooking the water from my room, but it could do with air conditioning in the summer months. The hotel is conveniently located just across the bridge, offering a great view from my room, even though it was in the back above the alley.